Frequently Asked Questions
Find answers to common questions about our collections and services
What materials are used in your vegan leather products?
Our signature vegan leather is composed of high-quality polyester and polyurethane, designed for a soft touch, durability, and a lower environmental impact compared to traditional leather.
How do I care for my Nanushka garments?
Most items require delicate care. We recommend professional dry cleaning or hand washing in cold water depending on the specific care label instructions found inside each piece.
Do you offer international shipping?
Yes, Nanushka ships to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, we process it quickly to ensure timely delivery. Please contact our customer service team immediately, and we will do our best to accommodate your request.
What is your policy on sustainability?
Sustainability is at our core. We focus on circularity, responsible sourcing, and ethical manufacturing to ensure our fashion footprint is as light as possible.
How can I find the right size?
Please refer to our comprehensive Size Guide located on each product page to find the best fit for your measurements.